Covid-19 Health and Safety Protocols

We hope you are staying safe and healthy. We look forward to welcoming you warmly to a safe environment by ensuring that stringent and comprehensive protocols are in place to mitigate COVID-19 risks.

we are open for business and leisure travel and would like to detail some of the undertaken control measures:

• Our check-in and check-out procedures will be managed digitally to limit interactions with front desk staff.

• Guests will be able to check in and out remotely from their mobile devices.

• Rooms will be thoroughly cleaned and disinfected with effective cleaning chemicals and disinfectants before the arrival of guests.

• All rooms and public bathrooms have sanitising wet wipes, alcohol-based hand sanitisers and hand wash soap.

• Each room has its own terrace.
  
  
  
  

• Our bottom floor suites can also be accessed from the patio.

• The number of loungers on our pool deck have been reduced and towels will be provided to guests upon request.

• Trained staff have been provided with personal protective equipment, (PPE) such as face masks and gloves, as well as non-contact thermometers.

• Staff will maintain a safe distance of about 1.5 to 2 metres between them and guests while wearing protective face shields.

• Our in-house laundry staff are also trained on new safety protocols and cleaning standards.

• Our huge breakfast deck allows for ample Social Distancing and the adjoining external staircase provides an alternative access to the deck.

• Herbs and natural immune boosters are also home-grown in our Food Forest.

• Tables will be set up at a minimum distance of 1.5 meters apart and buffet service will be kept to a minimum.

• Disinfection dispensers will be made available at the deck and clear signage will also be used to communicate safety information.

• Tables will only be cleared once the guests have finished eating and have left the table.

• We will be able to offer accommodation for self-isolation or quarantine if a guest is required to self-isolate for 14 days.
• We can also provide a catered service.
• The rooms are suitable for an individual or couple to spend up to 14 days.
• The amazing views could also bring some degree of hope and comfort during this period.

If you have any questions regarding our health & safety protocols please let us know. We look forward to your stay with us.